Frequently Asked Questions
Welcome to the FAQ section for Chipmunk Chips and Medallions for all Occasions, your premier source for custom and premium artisanal AA sobriety tokens.
We’ve compiled a list of frequently asked questions to help guide you through your shopping process and provide additional information on our AA chips for those who are both new and familiar with them.
Can I make a purchase without creating an account?
Certainly! Creating an account is not mandatory. You’ll need to provide enough information so we can ensure your purchase is delivered correctly.
Keep in mind, without an account, you might miss out on special deals and promotions.
Does Chipmunk Chips offer bulk order discounts?
Indeed, we do! Chipmunk is eager to discuss discounts for medium to large-sized orders, especially for group orders.
Please get in touch for more details.
Is my credit card information stored after a purchase?
No, by default your credit card details are only used for the transaction and are not stored in our system post-purchase.
If you would like to store your credit card details for future orders, they will be encrypted and stored in the Square Payments system.
We will not have access to your credit card number at any time.
How secure is the online shopping experience? Is my personal information safe?
We prioritize your data protection. Payments are processed through secure merchant servers maintained by Square payments, featuring top-tier encryption.
Plus, our website is HTTPS encrypted and shielded by robust firewall and malware scanning technologies.
What happens once I place an order?
Upon order placement, we’ll inspect all details to ensure swift processing. You’ll receive an order confirmation email and, once shipped, a follow-up email with a tracking number.
Are there shipping and handling fees for online orders?
Shipping costs are dynamically calculated based on the carrier of your choice during checkout.
What is the delivery timeframe?
Standard orders usually ship within 1 to 2 business days.
For larger orders, shipping times may vary—get in touch to discuss estimated delivery dates.
Will I get an invoice for my order?
Yes, an invoice will be emailed to you after your order has been verified and payment is complete.
What payment methods do you accept?
Chipmunk accepts Visa, Mastercard, American Express, Discover, and Cash App payments.
Transactions are securely processed via Square.
What exactly are AA chips and inspiration chips?
AA chips are tokens traditionally given to individuals to mark sobriety milestones.
Inspiration chips from Chipmunk Chips include an array of over 56 different chips that carry inspirational or humorous recovery-related messages to motivate or bring joy to those on the journey of sobriety.
How should I select the right AA chip or inspiration chip to give?
Choose an AA chip based on the recipient’s length of sobriety, with each color and engraving representing a different milestone.
For inspiration chips, consider the message that would resonate most with the individual, whether it’s a quote that inspires, a humorous saying that brings a smile, or a message of encouragement and strength.
Can I customize AA chips and inspiration chips at Chipmunk Chips?
Yes, customization is our specialty!
You’re welcome to personalize AA chips with specific names, sobriety dates, or unique messages.
For inspiration chips, while our existing messages cover a wide range of themes, we’re happy to work with you to create a chip that’s perfectly tailored to your vision.
Do AA chips and inspiration chips have standard designs?
AA chips often follow traditional color schemes and designs associated with sobriety milestones.
However, at Chipmunk Chips, we take pride in offering both these classic designs and a variety of artisanal options.
Our inspiration chips are crafted with creativity and care, ensuring each chip is as unique as the individuals they celebrate.
When is it suitable to give AA chips or inspiration chips?
AA chips are ideal for marking sobriety anniversaries, but their use doesn’t have to be limited to this custom.
Inspiration chips are perfect for any occasion where a touch of motivation, humor, or support is desired.
They are thoughtful gifts for recovery milestones, as tokens of appreciation, or simply as a way to spread light and laughter to those working hard on their recovery path.
Note on Affiliation:
Chipmunk Chips & Medallions offers a variety of chips and medallions designed to celebrate and encourage individuals in recovery.
While we are inspired by the fellowship and the program of Alcoholics Anonymous, we are an independent supplier not affiliated with AA.
Our goal is to be of service to the recovery community by providing items that delight, inspire, and support you as you trudge the Road of Happy Destiny.
